You can perform two types of transfers:

  • Attended - You call the person to whom you are transferring the call and speak to them before completing the transfer.

  • Blind - You transfer the call without speaking to the other party to which you are transferring the call.

Performing an Attended Transfer

  1. During an active call, or with a call on hold, press Transfer.

  2. Either enter the number to which you want to transfer the call; or press Directory and choose a number from the Personal Address Book, or use your recent History.

  3. Press Dial/Send or wait a few seconds. The call is placed on hold and a line is opened to dial the number.

  4. Then do one of the following:

  • To complete the transfer without speaking to the receiving party (simulating a blind transfer), press Transfer after the call begins to ring and hang up.

  • If you misdial OR determine the call should not be transfered, press the End Call button, then press the Resume button, and try again.

  • To transfer after speaking privately to the other person, press Transfer at any time during the conversation.

If your dialing times out after you start a transfer, the caller will be placed on hold. You can either resume the call and press transfer again, or simply press transfer but note that IF you press transfer while the call is on hold you can NOT make the transfer blind.


Performing an Unattended (Blind) Transfer

  1. During an active call, press Transfer.

  2. Enter the number to which you want to transfer the call to and press Transfer again.

  3. If you have DSS keys programmed, and the transfer mode is Blind, you can press a DSS key as an alternative to dialing the recipient manually. Simply press the button of the number you wish to transfer to.

The call is then transferred with no further action required on your part.