Account Settings

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  • User Name: The user name.

  • Password: The password.

  • Confirm Password: Must match the password.

  • Language: Choose a language for the user.

  • Time Zone: Time zone specific to the user.

  • Status: Used for call center and operator panel.

  • Contact: The users contact. Is used in a phone directory or Apps > Contacts.

  • Groups: Group the user is in and relates to what the user can see and do in the menus.

  • Domain: Domain specific to the user.

  • Enabled: Enable or disable the account.

Time zone can be set per user but it can also be set in Menu -> Advanced -> Default Settings.

Dashboard

Quickly access information and tools related to your account. Depending on the user permissions, the user may see less options on this screen.

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  • Voicemail: New and total voicemails related to the users voicemail box. A user can be assigned to more than 1 voicemail box.

  • Missed Calls: Missed calls for the user.

  • Recent Calls: Number of calls in the last 24 hours.

  • System Status: Disk usage in percentage, PBX version, SWITCH version, SWITCH uptime, OS Uptime, CPU Usage, DB Connections, Channels and Registrations.

  • Call Routing: See if call forward, follow me, do not disturb is set and a quick wat to edit those options if needed.

  • Ring Group Forward: See the name, extension number, if forwarding is enabled and what number it is forwarded to.

  • System Counts: Number of Domains, Devices, Extensions, Gateways, Users, Destinations, CC Queues, IVR Menus, Ring Groups, Voicemail and if they are disabled.


Logout

Logout when you are done, after an upgrade or specific setting change that requires a new session.