Forwarding Calls
You can forward all calls, forward calls when the phone is busy or forward calls
when there is no answer. You can also set call forwarding options from your PC
using the IP Phone Web Interface

 

To forward calls:


STEP 1 Press the Setup button.
STEP 2 Select Call Forward and choose the type of call forwarding:
• CFWD All Number—Forwards all calls to a single number.
• CFWD Busy Number—Forwards all calls to another number when the
phone is busy.
• CFWD No Ans Number—Forwards calls to another number if there's no
answer at your phone.
• CFWD No Ans Delay—Number of seconds to delay forwarding calls, if
there is no answer at your phone.

 

Forwarding Calls to a Single Number:


STEP 1 In the Call Forward Screen, make sure CFWD All Number is highlighted and press
the Edit button.
STEP 2 Enter a number to which to forward all calls; for example, your voice mailbox,
another extension, or an outside line. If forwarding calls to an outside line, be sure
to use any access and area codes required.
STEP 3 Press OK.
STEP 4 Press Save.

 

Forwarding Calls When Your Phone is Busy:


STEP 1 In the Call Forward Screen, make sure CFWD Busy Number is highlighted and
press the Edit button.
STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example,
another extension, or an outside line. If forwarding calls to an outside line, be sure
to use any access and area codes required.

STEP 3 Press OK.

STEP 4 Press Save.

 

Forwarding Calls When You Don’t Answer the Phone:


STEP 1 In the Call Forward Screen, make sure CFWD No Ans Number is highlighted and
press the Edit button.
STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example,
another extension, or an outside line. If forwarding calls to an outside line, be sure
to use any access and area codes required.
STEP 3 Press OK.
STEP 4 Press Save.

 

Delaying Call Forwarding When You Don’t Answer the Phone:


STEP 1 In the Call Forward Screen, make sure CFWD No Ans Delay is highlighted and
press the Edit button.
STEP 2 Enter the number of seconds to delay forwarding calls, if there is no answer at your
phone.
STEP 3 Press OK.
STEP 4 Press Save.

 

Stopping Call Forwarding:


STEP 1 Press the Setup button.
STEP 2 Select Call Forward
STEP 3 Choose the type of call forwarding you want to stop and press Edit.

STEP 4 Press Clear.

STEP 5 Press OK.
STEP 6 Press Save.

 

Changing the Call Forwarding Delay:

STEP 1 Press the Setup button.
STEP 2 Select Call Forward.
STEP 3 Choose CFWD No Ans Delay, and press the Edit button.
STEP 4 Press Clear.
STEP 5 Press OK.
STEP 6 Press Save.