Customer How To's G2

How to Use G2 Voicemail
Checking Voicemail From Your Phone You can access your voicemail box from your phone by either pressing the voicemail button on your phone or by entering ...
Wed, 6 Jul, 2022 at 9:23 AM
How To Manage G2 Voicemail Greetings
From Your Phone Northwest Voip G2 allows you to manage several voicemail greetings and select one as your primary greeting. To manage your greetings log...
Mon, 28 Oct, 2019 at 5:41 PM
How To Add an IVR Menu
To add an IVR menu, click on the task bar menu and choose "IVR" From here you can add a new IVR menu by clicking on the plus icon. You should ...
Mon, 28 Oct, 2019 at 5:49 PM
How To Create Recordings
Create a Recording You can create a recording by either  uploading  a 16bit 8khz/16khz mono WAV file or recording via the procedure below Dial *73...
Mon, 28 Oct, 2019 at 5:55 PM
How To Provision A G2 Phone
To provision a phone on the G2 platform you will need to log into your G2 web interface. You will then need to go to the top menu bar and choose Accounts =&...
Tue, 25 Aug, 2020 at 12:32 PM
G2 Queues And Call Center
Call Center List of queues for the call center. Call Center Queues To add a Call Center Queue click the plus edit icon on the right Once a Queue i...
Thu, 10 Sep, 2020 at 4:31 PM
Sending a fax via G2 fax server
New To send a fax go to the apps icon on the menu bar and choose "Fax Server", once you've entered the fax server application, under the too...
Tue, 13 Oct, 2020 at 11:34 AM
How To Provision A Granndstream Phone
To provision a Grandstream phone you must fist enter the http config server path either by setting it as DHCP option 66 or by entering the GUI of the phone ...
Mon, 29 Mar, 2021 at 1:23 PM
G2 Call Block
Call block A list of numbers from which to block calls. To block a call click on the plus icon on the right Fill out the fields with pertinent informa...
Mon, 26 Sep, 2022 at 11:23 AM