Customer How To's

How to send a fax via Email
To send a fax through email:   1) Create a new e-mail  2) Have the subject line set to “<to>@<your fax number>” without the q...
Tue, 1 Mar, 2016 at 1:07 PM
How To Forward A Voice Mail To Another User
To forward a voice mail to another user preform the following procedure: After listening to the message you will be presented with a number of...
Mon, 4 May, 2015 at 12:29 PM
How to Check your Voicemail from an outside line
How to Check your Voice-mail from an outside line: 1) Call number until you reach your voice-mail 2) Press the * key at any point during the voi...
Fri, 4 Sep, 2015 at 2:36 PM
Placing a Three-Way Conference Call
Placing a Three-Way Conference Call To initiate a conference call: STEP 1 Press the Conf button during an active call. The first call is placed o...
Thu, 9 Jun, 2016 at 9:58 AM
How To Pair A Cisco 525g To A Bluetooth Headset
Patrick Borne from Cisco shows us how to pair a Bluetooth headset with the Cisco SPA525g Ip phone
Fri, 5 Feb, 2016 at 10:32 AM
How to Record your Calls through North West VoIP
There are 2 ways that you can record calls on our system. Always having it on or Allowing Recording on specific calls. First you have to ena...
Thu, 17 Mar, 2016 at 5:57 PM
How to Factory Reset an SPA504g
Press Setup button:  Navigate to Menu Item #14 - Factory Reset, and press Select:   Select OK at the Reset Warning... ...
Wed, 28 Sep, 2016 at 4:36 PM
How to provision a Yealink phone
To provision a Yealink phone you must first log into to phones web config. Once in the web config click on the "Settings" tab at the top of th...
Tue, 22 May, 2018 at 1:32 PM
How To Make A Three Way Call On A Cisco SPA Phone
Make or answer a call. Press the “Conf” soft key. The first caller will be put on hold. Dial the number of the caller you wish to add to the confere...
Wed, 24 Apr, 2019 at 10:15 AM
How to Change Your Voice Mail Password
To change the voice mail password on your phone, do the following procedure: 1) Press the voice mail button on your phone or dial *97 2) Enter your ...
Thu, 2 May, 2019 at 10:30 AM